Delete your KASAMBAHAY account

Paano i-delete ang KASAMBAHAY account mo

In the app

1. Open KASAMBAHAY and sign in.
2. Go to Profile → Your data → Delete account.
3. Want a copy first? Tap Download my data before you continue.
4. Enter your password and tap Delete my account.

Your account is deleted after 14 days. Until then you can cancel by signing in and tapping Keep my account.

If you are the only owner of a household that has other members, first make another member an owner (or remove the other members), so the household isn't left without an owner.

Without the app

Email support@kasambahay.net from the email address on your account with the subject “Delete my account”. We will confirm it is you and schedule the deletion within 7 days.

What is deleted

• Your profile: name, email address, phone number and password.
• Your private data: personal money entries, categories, budgets, savings goals and personal receipts with their photos.
• Your sessions, devices, notifications and settings, assistant conversations and data exports.

What is kept

Records you share with a household belong to that household's books, so the other members keep them: tasks, comments and chat messages, shared expenses and receipts, payroll records and the household's change history. Your name in them is replaced with “Former member” and they can no longer be linked to your email or phone. Usage statistics are detached from you. These shared records are kept while the household exists.

Delete some data only

You don't have to delete your account to remove data. You can delete tasks, list items, receipts and entries you created inside the app, or email us to ask for specific data to be deleted.