Privacy policy
Last updated: 10 November 2026
KASAMBAHAY is a household app for couples, families, roommates and homes with helpers. This policy explains what we collect, why, who processes it for us, how long we keep it and what you can do about it. It applies to the KASAMBAHAY Android and iOS apps and to kasambahay.net.
KASAMBAHAY is developed and operated by Jeffrey Milanes (“we”, “us”), the personal information controller under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). Contact: support@kasambahay.net.
What we collect
| Data | Why |
|---|---|
| Name, email address, password (stored as a one-way hash), optional phone number | To create and secure your account and let household members recognise you. |
| Household content you or your members add: tasks, routines, comments and chat messages, shopping lists, calendar events, bills, supplies, notes and documents | This is the app: shared with the members of that household only. |
| Money records: household expenses, budgets, cash advances, reimbursements, salaries, allowances and payslips | To keep the household's books and payroll records. We never collect card or bank account numbers and the app never moves money. |
| Photos you choose to upload: receipts and task photos | To attach proof to an expense or a finished task, and (on KASAMBAHAY Plus) to read the receipt for you. |
| Property address, if you add one to a property household | To label the property. |
| Messages you send to the in-app assistant | To answer you and prepare the changes you ask for. |
| Activity in the app (for example “task completed”), sign-in times, device type and app version | To show the household's activity feed, keep accounts secure, fix problems and understand which features are used. |
The camera and microphone are only used when you tap to take a photo or to speak instead of typing. Speech is turned into text by your phone's own speech service; we do not receive or keep audio recordings. We do not collect your location or contacts, and we do not show ads.
Who can see your data
- Your household. Content in a household is visible to its members according to their role. Private money entries and personal receipts are visible only to you.
- Service providers that process data for us under contract, only to run KASAMBAHAY: Amazon Web Services (hosting and storage, Singapore region), Anthropic (the assistant and receipt reading, only when these features are turned on and you use them), our email delivery provider (account and invitation emails), and, when enabled, an error-monitoring service that receives scrubbed server error reports.
- App stores. If you subscribe through Google Play or the App Store, they handle the payment; we receive only the subscription status.
- Authorities, only when the law requires it.
We do not sell personal data or share it for advertising.
How long we keep it
- Your account data: until you delete your account.
- Database backups are made nightly and kept for 14 days, so deleted data disappears from backups within 14 days.
- Expired sign-in sessions: 30 days. Read notifications: 90 days; all notifications: 1 year. Usage analytics: 2 years.
- Shared household records (tasks, comments, expenses, payroll and the household's change history) stay with the household after you leave or delete your account, because the other members rely on them. Your name in those records is replaced with “Former member”.
Your rights
Under the Data Privacy Act you may ask to be informed, access, correct, object to processing, get a copy of your data and have it erased or blocked. In the app you can:
- Get a copy of your data: Profile → Your data → Download my data.
- Correct your details: change your name and mobile number on the Profile screen.
- Delete individual items such as tasks, receipts or entries you created.
- Delete your account: see how to delete your account.
For anything else, email support@kasambahay.net. You may also complain to the National Privacy Commission (privacy.gov.ph).
Security
All traffic is encrypted (HTTPS). Passwords are hashed, files are stored privately and downloaded through short-lived links, and staff access to support tools needs two-factor authentication and is logged.
Children
KASAMBAHAY is meant for adults managing a household. We do not knowingly collect data from children under 18.
Changes
We will update this page when our practices change and tell you in the app about important changes.